Warranty Policy

Product Warranty : 12 Months for WADU-02 from the date of purchase.
This Warranty does not cover:

(i) Any Product purchased outside Bangladesh.
(ii) Damage, fault or failure due to alteration or repairs made by anyone other than Us, or the use of supplies and accessories other than those manufactured by Us.
(iii) Damage, fault or failure due to causes beyond Our control including, but not limited to, repairs necessary due to operator negligence, improper installation, damage caused by spillage of foods/liquids, wrong usage of electrical supply and voltage, abnormal voltage, excessive heat, dust, corrosive surroundings, chemical reaction, failure to maintain the Product, failure to operate or use the Product according to instructions, accident, mishandling, misuse, tampering, vandalism, theft, fire, lightning, flood, wind, freezing, power failure, static, normal wear and tear, pests, vermin, foreign matter entering the Product, inadequate or excess power supply, unusual atmospheric conditions, or acts of war or acts of God.
(iv) Damage, fault or failure due to improper transportation, inappropriate storage conditions or materials, improper ventilation, reconfiguration of the Product, movement of the Product.
(v) Products where the serial number is removed, defaced or made illegible, parallel imported sets, products purchased overseas or from non-authorized dealers or retailers, second hand sets, products sold “AS IS”, “REFURBISHED” or bearing similar notations.
(vi) Products that are leased, rented, used exceeding normal limits, used continuously and/or subject to abuse, unreasonable, abnormal or extreme operations.
(vii) Warranty card/Sales Invoice is altered, defaced or erased in any manner whatsoever.
(viii) No Warranty for Cartridge. No return or exchange after delivering the cartridge, please check upon receive the cartridge.

We reserve the rights to charge for any reasonable and applicable costs and expenses (at prevailing rates) relating to or arising out of the repair or replacement under these excluded circumstances.